API Status
Service Degradation
Real-time status of UMVA API.
Updated: Just now
API
Operational
99.99%Domains
Operational
100%Feeds
Operational
99.9%Messaging
Operational
99.99%Lab
Operational
100%Hosting
Operational
99.99%Last 30 Days
25 incidentsActive
[UGANDA] Scheduled Airtel Money System Maintenance Notification
THIS IS A SCHEDULED EVENT Jul 19, 22:00 UTC - Jul 20, 02:00 UTC Jul 18, 17:14 UTC Update - We will be undergoing scheduled maintenance during this time. Jul 17, 14:38 UTC Scheduled - Dear Valued Merchant,We would like to inform you of a scheduled system maintenance for Airtel Money Uganda, which will take place as follows:Start Time: 19 July 2026, 10:00 PM UTC (equivalent to 20 July 2026, 01:00 AM EAT)End Time: 20 July 2026, 02:00 AM UTC (equivalent to 20 July 2026, 05:00 AM EAT)Downtime: 4 hoursDuring this maintenance window, Airtel Money services may experience intermittent availability. As a result, some transactions may be delayed or temporarily unavailable.We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Scheduled Emergency Maintenance – Telecel Cash Ghana
THIS IS A SCHEDULED EVENT Jul 18, 23:00 UTC - Jul 19, 05:00 UTC Jul 18, 17:17 UTC Scheduled - Dear Valued Merchant,Please be informed that Telecel Ghana has scheduled an emergency system maintenance to improve the reliability and performance of its services.Maintenance ScheduleStart: Sunday, 18 July 2026, 11:00 PMEnd: Sunday, 19 July 2026, 5:00 AMDuration: 6 hoursServices AffectedTelecel Cash debit transactionsTelecel Cash credit transactionsDuring the maintenance window, Telecel Cash services will be unavailable, and merchants may experience interruptions when processing Telecel Cash transactions.We kindly advise you to plan your operations accordingly during this period.We sincerely apologize for any inconvenience this maintenance may cause and appreciate your patience and understanding.
[Nigeria] Service Alert: Delays with NGN Payments
Jul 18, 17:01 UTC Identified - Dear Valued Merchant,We are currently experiencing a disruption affecting NGN payments sent through NIBSS. As a result, some customers may experience delays in receiving payments.We are actively working with NIBSS to restore normal service and will continue to share updates as more information becomes available.We apologize for the disruption and appreciate your patience and understanding.Affected Services: Affected Markets: Nigeria
Nigeria[Nigeria] Service Alert: 9PSB Recipient Name Verification Disruption
Jul 18, 14:59 UTC Identified - Dear Valued Merchant,A disruption affecting the 9PSB Name Enquiry Service is preventing some customers from confirming recipient names before completing payments.Our team is working closely with 9PSB to resolve the issue as quickly as possible. We will keep you informed as new information becomes available.We're sorry for the inconvenience and thank you for your continued understanding.Affected Services: Affected Markets: Nigeria
NigeriaScheduled Maintenance on MTN Ghana
Jul 17, 06:00 UTC Completed - The scheduled maintenance has been completed. Jul 16, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 16, 20:02 UTC Scheduled - Dear Valued Merchant, Please be informed of an emergency maintenance activity on MTN Ghana Mobile Money Service as scheduled Start: Monday, July 16th 2026, 11:00 PM GMT End: Tuesday, July 17th 2026, 06:00 AM GMT Duration: 7 hours Expected Downtime: 90 minutes During this period, customers will experience service disruptions or temporary unavailability of the Mobile Money service. We apologise for any inconvenience this may cause. Thank you for your understanding.
[Ghana] Service Alert: Incoming Payments Delays
Jul 16, 15:58 UTC Identified - Dear Valued Merchant,Due to a disruption affecting our payment partner in Ghana, some payments sent to customers are taking longer than expected to be received.Our team is working closely with them to resolve the issue and restore normal service. We will keep you informed as we receive further updates.We're sorry for the inconvenience and thank you for your continued understanding.Affected Services: Affected Markets: Ghana
GhanaScheduled Maintenance: Temporary Impact to 9PSB Virtual Account Services
Jul 16, 00:00 UTC Completed - The scheduled maintenance has been completed. Jul 15, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 17:37 UTC Scheduled - Dear Valued Merchant,We will be performing a scheduled maintenance on Wednesday, 15 July.During this maintenance window, you may experience the following:Delays or temporary interruptions when processing payments made via Virtual Accounts.Temporary unavailability of new Virtual Account creation.Intermittent disruptions to payments made into existing Virtual Accounts.Our team will closely monitor the maintenance to minimize disruption and restore normal service as quickly as possible.We appreciate your patience and understanding. Updates will be provided throughout the maintenance window.
[Kenya] Service Alert: KES Payment Disruption
Jul 15, 12:11 UTC Identified - Dear Valued Merchant,We are currently experiencing a disruption affecting KES payment processing. As a result, some customers may be unable to receive KES payments at this time.Please note that some transactions continue to process normally.We are actively working with the affected service provider to restore normal service as quickly as possible and will share further updates as they become available.We apologize for the disruption and appreciate your patience and understanding.Affected Services: Affected Markets: Kenya
KenyaScheduled Maintenance – Planned Service Interruption on Flutterwave for Business
Jul 14, 23:00 UTC Completed - The scheduled maintenance has been completed. Jul 14, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 17:35 UTC Scheduled - Dear Valued Merchant,We will be performing a scheduled platform maintenance to enhance the reliability, scalability, and security of our payment infrastructure.Expected ImpactDuring the maintenance window, you may experience brief service interruptions or intermittent availability across our payment services. The following customer impacts may occur:- Customers may be temporarily unable to complete some payment collections.- Payouts and withdrawals may be delayed or temporarily unavailable.- Some bank transfers, mobile money transactions, voucher payments, and QR code. payments may fail or remain pending until the maintenance is complete.- Cross-border payments and remittances may experience temporary delays.- Transactions initiated during this period may take longer than usual to be processed.Any service disruptions are expected to be temporary as traffic is transitioned to the upgraded platform. Services will automatically resume once the maintenance has been completed.We recommend scheduling any time-sensitive payment collections or payouts outside the maintenance window where possible.Our team will actively monitor the maintenance activity and provide updates throughout the exercise.Thank you for your patience and understanding as we continue to improve the reliability and performance of our platform.
Scheduled Maintenance on Telecel Ghana, 13th July 2026
Jul 14, 06:15 UTC Completed - We are pleased to inform you that the scheduled maintenance has been completed. We appreciate your patience and understanding during the maintenance period. Jul 13, 17:21 UTC Scheduled - Dear Valued Merchant,Please be informed that Telecel Ghana will be carrying out a planned maintenance activity on its Mobile Money platform during the period below:Start: Monday, 13 July 2026, 11:00 PM GMTEnd: Tuesday, 14 July 2026, 5:00 AM GMTMaintenance Window: 6 hoursExpected Service Downtime: Up to 60 minutesDuring the maintenance window, you may experience intermittent service disruptions or temporary unavailability of Telecel Mobile Money transactions.We recommend planning your business activities accordingly and apologize for any inconvenience this may cause. Thank you for your patience and understanding.
Resolved
[Rwanda] Service Restored: MTN Rwanda Collection Service Disruption
Jul 18, 15:00 UTC Resolved - We are pleased to inform you that the disruption affecting mobile money transactions in Rwanda has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Rwanda Jul 17, 18:59 UTC Identified - Dear Valued Merchant,We are currently experiencing a service disruption affecting MTN Rwanda. As a result, some you may be unable to receive collections from customers using MTN Rwanda.We are actively working with MTN to restore normal service as quickly as possible and will provide further updates as more information becomes available.We apologize for the disruption and appreciate your patience and understanding.Affected Services: Affected Markets: Rwanda
[Nigeria] Service Restored: 9PSB Recipient Name Verification Disruption
Jul 17, 08:07 UTC Resolved - We are pleased to inform you that the issue with 9PSB Name Enquiry Service has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Nigeria Jul 17, 08:05 UTC Identified - Dear Valued Merchant,A disruption affecting the 9PSB Name Enquiry Service is preventing some customers from confirming recipient names before completing payments.Our team is working closely with 9PSB to resolve the issue as quickly as possible. We will keep you informed as new information becomes available.We're sorry for the inconvenience and thank you for your continued understanding.Affected Services: Affected Markets: Nigeria
Service Restored: Intermittent Transaction Failures
Jul 16, 13:06 UTC Resolved - We are pleased to inform you that the intermittent disruption affecting transactions has been successfully resolved.We thank you for your patience and understanding.Affected Services: Affected Markets: Nigeria Jul 16, 12:16 UTC Identified - Dear Valued MerchantWe are currently experiencing a disruption affecting some transactions. As a result, some customers may experience intermittent transaction failures when processing payments.We are working to restore normal service as quickly as possible and will continue to share updates as more information becomes available.We apologize for the inconvenience and appreciate your patience and understanding.
[Uganda] Service Restored: Intermittent UGX Payment Disruption
Jul 15, 22:20 UTC Resolved - We are pleased to inform you that the intermittent failures on UGX transactions has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Uganda Jul 15, 22:03 UTC Identified - Dear Valued Merchant,Some customers may experience intermittent failures when they attempt to make UGX payments due to a disruption affecting Airtel. We are actively working with the provider to restore normal service and will continue to share updates as more information becomes available.We apologize for the disruption and appreciate your patience and understanding.Affected Services: Affected Markets: Uganda
[Global] Service Restored: Mastercard Service Disruption
Jul 15, 12:18 UTC Resolved - We are pleased to inform you that the service disruption affecting Mastercard transactions across all regions has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Global Jul 15, 08:39 UTC Identified - Dear Valued MerchantWe are currently experiencing a service disruption affecting Mastercard transactions across all regions. As a result, some customers may experience failed or delayed transactions.We are actively working with Mastercard to restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.We apologize for the disruption and appreciate your understanding.Affected Services: Affected Markets: Global