Smart has broadened its use of electronic SIM technology to reduce reliance on plastic SIM cards and streamline physical distribution. The carrier became the first provider in Asia to introduce Multi-SIM technology, allowing many Android smartphones to support eSIM functionality.
The PLDT Group is expanding beyond traditional connectivity, developing systems that support cloud computing, artificial intelligence, cybersecurity, enterprise solutions, and digital services.
These efforts have transformed PLDT Enterprise from a conventional telecommunications provider into a technology partner for organizations seeking to modernize operations and enhance digital capabilities.
In response to corporate demand, the company added a range of fixed-line, wireless, and ICT solutions while boosting its cybersecurity offerings. A notable addition is SmartSafe SilentAccess, a network‑powered authentication platform that replaces SMS one‑time passwords with stronger digital authentication for online financial transactions.
PLDT Enterprise also broadened its AI engagement programs, offering workshops, consultations, and industry collaborations. Many private institutions and government agencies are now exploring applications such as fraud detection, customer analytics, intelligent automation, and operational monitoring.
For micro, small, and medium enterprises, the group delivers scalable digital solutions—including cloud services, cybersecurity tools, and enterprise connectivity—without requiring extensive internal technology resources.
The Department of Education partnered with PLDT and Smart to extend a dynamic learning program to 450 schools, many located in typhoon‑prone and infrastructure‑challenged areas.
ePLDT, the group’s information and communications technology arm, supplies cloud services, managed infrastructure, cybersecurity, artificial intelligence, and data solutions nationwide.
ePLDT launched Pilipinas AI, a domestic AI solutions stack that lets organizations build and deploy models on infrastructure hosted in the Philippines.
The company partnered with De La Salle University through a program that offers students and early‑career developers hands‑on experience in AI, data science, prompt engineering, and digital innovation.
In addition to private‑sector work, ePLDT joined a national emergency communications initiative, launching a unified 911 service in collaboration with government agencies and a core services provider.
VITRO, Inc. has invested in hyperscale‑ready facilities to support enterprise computing, cloud platforms, and AI workloads. The April 2025 opening of VITRO Santa Rosa added the country’s first AI‑ready hyperscale data center, increasing total IT power capacity to 64 megawatts.
The expansion drove a 17 percent rise in colocation revenue in 2025, fueled by demand from local and international clients requiring secure, mission‑critical hosting environments. VITRO also strengthened its operational standards for energy management, quality control, information security, business continuity, and IT service management, earning internationally recognized certifications.
To support the growing need for skilled professionals, VITRO Academy expanded its curriculum and training programs. Since its inception, the academy has trained over 400 students, offering paid internships and employment opportunities to top performers.
Multisys Technologies Corp., a software development firm, provides enterprise systems, digital platforms, and integration services across the region. Over 15 years, it has released 17 proprietary software solutions and more than 90 system modules used by more than 2,500 organizations.
Kayana Solutions develops data‑driven platforms that enhance customer engagement, payments, analytics, and artificial intelligence. Its customer intelligence platform consolidates data from participating businesses into a unified analytics hub, while a secure exchange allows approved use of shared insights. The payment subsidiary saw a fourfold increase in net income after efficiency improvements and automation.
Maya Innovations Holdings expanded its lending portfolio in 2025, adding a new credit card and increasing the availability of credit and loan products. Deposit offerings such as savings, personal goals, and time deposits were also broadened to provide consumers with digital financial alternatives.
Maya maintained a leading position as a merchant acquirer, offering businesses digital payment acceptance, cash management, and financing solutions. Partnerships with consumer and microbusiness firms extended credit services to underserved populations.
PLDT Global Corp. reported double‑digit growth in gross revenues and core net income in 2025, driven by stronger performance across its international enterprise, carrier voice, and consumer businesses. The company also achieved a 99 percent collection rate and improved customer and employee satisfaction scores.
Community outreach included the renovation of a flood‑prone child development center in Manila, where employees and partner organizations upgraded classrooms, installed new infrastructure, and added educational materials and artwork inspired by a local children’s book.
The group’s Wireless Engineering Education Program has trained more than 42,000 students and faculty members and facilitated over 4,000 internships, updating its curriculum to incorporate AI skills relevant to communications infrastructure.
In 2025, the company blocked more than two million illicit links and prevented over 860,000 attempts to access prohibited content, contributing to its recognition in a global child protection benchmark.
Disaster preparedness efforts included deploying 61 emergency communication kits to vulnerable local government units, each containing charging stations, solar panels, and connectivity devices. Training sessions for local responders and the development of regional emergency communication plans further enhanced readiness.
Overall, the group’s strategy aligns digital infrastructure development with national growth, emphasizing AI, modern financial systems, and technology employment to create opportunities for the population.
