Last week, Hurricane Melissa unleashed its fury upon the Caribbean, a catastrophic Category 5 storm that carved a path of devastation across Jamaica. The island nation now faces the immense task of rebuilding, a challenge met with resilience and a determined spirit.
In the immediate aftermath, many of Jamaica’s cherished hotels temporarily closed their doors. The focus shifted instantly to assessing the extent of the damage and ensuring the safety of guests and staff. This wasn’t simply about property; it was about people and the heart of the island.
Major hospitality groups swiftly moved into action. Detailed inspections are underway at numerous properties to determine the scope of repairs needed. Reservations have been paused at several locations to allow for thorough evaluation and reconstruction.
Hyatt, with thirteen properties across Jamaica, has confirmed at least eight are currently closed, including popular resorts like Breathless Montego Bay and Hyatt Zilara Rose Hall. Cancellation fees are being waived through January 31, 2026, and guests already on island awaiting safe passage home are having their accommodations covered.
Hilton’s five Jamaican hotels experienced varying degrees of impact. The ROK Hotel Kingston, Tapestry Collection by Hilton, remained open and operational with no significant damage reported. Other Hilton properties are offering flexible cancellation policies and, in some cases, refunds for those unable to travel.
Sandals Resorts International, a cornerstone of Jamaican tourism, has also been deeply affected. While all eight all-inclusive resorts initially closed, a phased reopening plan is now in place. Five resorts – Sandals Dunn’s River, Royal Plantation, Ocho Rios, Negril, and Beaches Negril – are slated to welcome guests again on December 6, 2025.
The remaining Sandals properties – Montego Bay, Royal Caribbean, and South Coast – require more extensive repairs and are projected to reopen by May 30, 2026. Throughout this period, the Sandals Foundation is actively supporting local communities, providing vital assistance in the recovery efforts.
Beyond the physical rebuilding, a powerful wave of support is flowing through the island. Hotels are not only focused on restoring their properties but also on assisting those around them, offering aid to guests and contributing to the broader community recovery.
Jamaica’s spirit remains unbroken. The commitment to welcoming visitors back is unwavering, fueled by a deep sense of pride and a determination to rebuild stronger than before. The island looks towards a future where its beauty and hospitality will once again shine brightly.
