The sinking feeling of a damaged smartphone screen is all too familiar. A drop, a bump, and suddenly your digital life is marred by cracks and distortions. But what if the screen fails for no apparent reason? That frustration is now being addressed for owners of the latest Pixel devices.
Google has announced an Extended Repair Program specifically for the Pixel 9 Pro, Pixel 9 Pro XL, and the innovative Pixel 9 Pro Fold. This isn’t a blanket fix for all screen problems, but a targeted response to a recognized issue affecting a limited number of units.
For Pixel 9 Pro and 9 Pro XL owners, the program covers two distinct display malfunctions. A persistent vertical line running the full length of the screen, or a noticeable flicker that mimics a rapidly switching light, both qualify for a no-cost repair.
The situation is even more comprehensive for Pixel 9 Pro Fold owners. Google is offering free repairs for *any* display issue, provided it wasn’t caused by user damage. This broad coverage acknowledges the complexities inherent in foldable screen technology.
However, there are caveats. Cracked screens or evidence of liquid damage will disqualify devices from the free repair, even if one of the covered issues is also present. Google will still address the specific problems, but repair costs may apply in these cases.
The program officially began December 8th, and coverage extends for three years from the original purchase date. To initiate a claim, owners must have their device inspected at a Google-authorized repair location, either a walk-in center or through an online repair service.
This initiative joins a growing list of Extended Repair Programs from Google, including previous programs for Pixel 4a, 6a, 7a, and 8 models. It demonstrates a commitment to addressing hardware concerns and providing peace of mind to Pixel users.
For those experiencing the specified display issues, this program offers a valuable solution. It’s a proactive step by Google to ensure a positive user experience and maintain the reputation of their premium Pixel 9 Pro line.
