A unique kiosk in Toronto, designed specifically for cyclists and pedestrians involved in traffic collisions, has quietly logged hundreds of incidents. Between April 2024 and September 2025, a total of 824 collisions were reported at the Dovercourt Road location, a dedicated space intended to simplify the reporting process for vulnerable road users.
This specialized reporting center emerged from the City of Toronto’s Vision Zero 2.0 road safety plan, championed by Councillor Paula Fletcher. Her vision was simple: to provide a convenient reporting option for cyclists, many of whom live in the downtown core, eliminating the need to travel long distances to the city’s more distant collision reporting centers.
Fletcher recognized the disparity – expecting someone with a damaged bicycle to journey to the suburbs after an accident felt unreasonable. The Dovercourt kiosk, though modest in scale, represented a commitment to accessibility and a more user-friendly experience for those most vulnerable on Toronto’s streets.
However, the 824 reports represent only a fraction of Toronto’s overall traffic incidents. In 2024 alone, over 70,000 vehicle collisions were reported citywide. Pedestrian and cyclist collisions accounted for just 2.1% and 1.7% of that total, respectively – a stark reminder of the challenges faced by those traveling without the protection of a vehicle.
The relatively low numbers raise a crucial question: are these figures a true reflection of incidents, or do they indicate underreporting? A recent study suggests Toronto Police data captures only about half of hospital visits related to cyclist or pedestrian collisions, hinting at a significant gap in official statistics.
City officials hope the kiosk will encourage more reporting, even for minor incidents. Expanding the collision database, they believe, is vital for making informed decisions and improving road safety for everyone. The data collected will be instrumental in identifying dangerous intersections and implementing preventative measures.
Before its relocation to Dovercourt Road in May 2024, the kiosk operated from a Liberty Village location, logging 172 cyclist collision reports in the first five months of 2024. After the move, another 341 cyclist collisions were reported for the remainder of the year, suggesting the new location may be more accessible to those who need it.
Currently staffed by a single employee from Accident Support Services International, the kiosk operates weekdays from 11 a.m. to 7 p.m. While it’s a far cry from a full-service operation, it stands as a dedicated resource, a tangible step towards prioritizing the safety and convenience of Toronto’s cyclists and pedestrians.
The kiosk’s existence underscores a growing awareness of the unique challenges faced by vulnerable road users. It’s a small but significant piece of a larger puzzle, a commitment to building a safer, more equitable transportation system for all Torontonians.
Provincial law mandates reporting collisions involving injury or property damage exceeding $5,000, or in cases where a vehicle door impacts a cyclist. The kiosk provides a streamlined process for fulfilling this requirement, particularly for those who might otherwise face barriers to reporting.
